Chat

With the chat function, you communicate directly in the app with colleagues – quickly, easily, and without external tools.

The chat function enables direct communication within the app – for example, between HR teams or other groups collaborating on a process. This saves you time and eliminates the need for emails or other apps. Everything is managed centrally within the platform.

Finding and Starting Chats

On the overview page, you’ll see 2 tabs: one for chats and one for threads (responses to messages outside the main chat). In the chat overview, you can see all the chats you are a member of. In the thread overview, you can see all the threads you are involved in (author of any of the messages in the thread).

Anyone can start a new chat. The rules are:

• Whoever starts a chat automatically becomes the chat admin.
• As an admin, you have the most permissions in the chat.
• If you’re invited to a chat, you are initially just a member with fewer permissions.

Note

Only admins can add or remove members and manage the chat.

Managing Chats

Each chat has:

• A subject: This is the title or name of the chat.
• Members: The people communicating in the chat.

Chats can also be closed. Then the chat becomes read-only. You can reopen it at any time.

Sending and Editing Messages

In a chat you can:

• Write messages
• Edit or delete messages (only your own)
• Reply to messages (thread)
• React with one or more emojis
  • currently 😄, 👍, 👎, ❤️, ✅ or 🙏
• Share documents, currently the following message attachments are possible:
  • PDF: .pdf – Standard for document exchange and printing.
  • Word documents: .doc, .docx – Common formats for text documents.
  • Excel spreadsheets: .xls, .xlsx – For managing data and tables.
  • PowerPoint presentations: .ppt, .pptx – For presentations.
  • Text files: .txt – Simple text format for basic content.
  • ODF: .odt, .ods, .odp – OpenDocument formats for text documents, spreadsheets, and presentations.
  • JPEG: .jpg, .jpeg – Widely used image format.
  • PNG: .png – Popular for images with transparency.
  • GIF: .gif – Supports animations.
  • SVG: .svg – Scalable vector graphics for icons or diagrams.
  • ZIP: .zip – Common format for compressed files.
  • RAR: .rar – Another compressed file format.
  • 7z: .7z – Compressed format with better compression rate than ZIP.
  • CSV: .csv – Text file for tabular data (often used for imports/exports).
  • JSON: .json – Commonly used for data exchange or configuration files.
  • XML: .xml – Similar to JSON, used for data representation.

Tip

When you reply to a message, a thread is automatically created. This is especially helpful in chats with many members to keep track and respond to individual topics or questions without losing them in the general message flow.

Unread messages are marked in bold – so you can immediately see where something new has happened.

Mentions

You can mention individual people in the chat – use the @ symbol for this.

Note

If you’re mentioned, the message is highlighted – so you won’t miss anything.

Formatting

Chat messages support many formatting options:

• Bold, italic, strikethrough
• Code blocks (inline and multiline)
• Links ([Link text](URL))
• Quotes (> Text)
• Mentions (@username)
• Emojis (:emoji_name:)
• Lists:
  • Numbered (1., 2., 3.)
  • Unordered (-, *)
  • Checkbox lists

All formatting can either be entered directly in the chat using a corresponding shortcut or via the formatting bar above the input field.

Push and Email Notifications

If you’ve been away from the app for a while, you’ll receive an email in the morning about unread messages.

If you want to be notified immediately, you can activate push notifications. You’ll then be informed about each new message.

Contextual Chats

A chat can have a context – but it doesn’t have to. Contexts include, for example:

• Onboarding processes
• Offboarding
• Contracts
• Teams

When such a process starts, a corresponding chat is automatically created. But you can also manually create a chat without context at any time.

Limitations

We currently have a few known limitations with the chat feature. However, all of these limitations are already in planning.

• Only individual mentions. You cannot make group mentions like @chat or @team.
• No file preview. You can upload files, but they are not displayed directly in the chat. You have to download them to view them.
• No unread threads. You cannot see if there are new replies in a thread. Threads are not highlighted in the chat overview. You have to manually check if there are new replies in a thread.