Chat

With the chat function, you communicate directly in the app with colleagues – quickly, easily, and without external tools.

The chat function enables direct communication within the app – for example, between HR teams or other groups collaborating on a process. This saves you time and eliminates the need for emails or other apps. Everything is managed centrally within the platform.

Finding and Starting Chats

On the overview page, you’ll see all the chats you are a member of. Anyone can start a new chat. The rules are:

• Whoever starts a chat automatically becomes the chat admin.
• As an admin, you have the most permissions in the chat.
• If you’re invited to a chat, you are initially just a member with fewer permissions.

Note

Only admins can add or remove members and manage the chat.

Managing Chats

Each chat has:

• A subject: This is the title or name of the chat.
• Members: The people communicating in the chat.

Chats can also be closed. Then the chat becomes read-only. You can reopen it at any time.

Sending and Editing Messages

In a chat you can:

• Write messages
• Edit or delete messages (only your own)
• Reply to messages (thread)
• React to messages with emojis

Tip

When you reply to a message, a thread is automatically created. This is especially helpful in chats with many members to keep track and respond to individual topics or questions without losing them in the general message flow.

Unread messages are marked in bold – so you can immediately see where something new has happened.

Mentions

You can mention individual people in the chat – use the @ symbol for this.

Note

If you’re mentioned, the message is highlighted – so you won’t miss anything.

Formatting Options

Chat messages support simple formatting:

• Bold, italic, strikethrough
• Code blocks (inline and multiline)
• Lists:
  • Numbered (1., 2., 3.)
  • Unordered (-, *)
  • Checkbox lists

You can also insert clickable links.

Push and Email Notifications

If you’ve been away from the app for a while, you’ll receive an email in the morning about unread messages.

If you want to be notified immediately, you can activate push notifications. You’ll then be informed about each new message.

Contextual Chats

A chat can have a context – but it doesn’t have to. Contexts include, for example:

• Onboarding processes
• Offboarding
• Contracts
• Teams

When such a process starts, a corresponding chat is automatically created. But you can also manually create a chat without context at any time.

Limitations (as of now)

• No file attachments possible. This feature is planned but not yet available.
• Only individual mentions. This feature is also planned but not yet available.